Community Outreach Senior Assistant – Norwegian Refugee Council

Job Offer in Jordan. Seeking: Community Outreach Senior Assistant – Norwegian Refugee Council

Job Purpose Summary

The Norwegian Refugee Council (NRC) is implementing a host community shelter upgrading programme in peri-urban areas to increase and improve the availability of affordable housing opportunities for Syrian refugees in host communities. The community outreach team will provide on-going social support and assistance to Syrian refugees and host communities who are taking part in the NRC programme.

The community assistant position is responsible for day-to-day follow up and support to NRC shelter programme participants. This includes supporting refugees to settle into new communities and to support them with access to essential services.

Key Responsibilities

•Day-to-day outreach and follow-up to provide on-going social support to newly located households taking part in the NRC shelter programme.

•Provision of social counselling and support to shelter programme participants, with strong focus on facilitating and supporting positive relations between shelter programme landlords and tenants and local communities.

•Awareness raising, motivation and provision of programme information to beneficiaries and host communities.

•Maintenance of good working relationships with local service and assistance providers. Facilitate refugee and host community access to such assistance by making necessary referrals.

•Monitoring of the general context through regular field access and coordination to identify issues affecting refugees, hosts and inter-community relations.

•Monitoring and reporting progress and impact of activities according to the monitoring and evaluation schedule, including weekly/monthly reporting on progress of activities to the Community Outreach Team Leader.

•Ensuring that relevant monitoring tools for project activities are maintained and up to date.

•Performance of other related duties as identified by his/her supervisor

Job Details

Date Posted: 2014-02-18
Job Location: Irbid, Jordan
Job Role: Customer Service
Company Industry: Community/Social Services/and Nonprofit
Monthly Salary: US $2,000
Joining Date: 2014-03-02

Preferred Candidate

Career Level: Mid Career
Nationality: Jordan
Degree: Bachelor’s degree / higher diploma

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