Job Offer in Jordan. Seeking: Customer Support Representative – Jamalon
– Provide customer satisfaction and strives to continuously improve service delivery over the phone according to company policies.
– Support and provide superior service via phones, e-mails and faxes as a receiver and caller.
– Build customer’s interest in the services and products offered by the company.
– Provide personalized customer service of the highest level with a pleasant and friendly manner.
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Ensure that all individual targets and KPI’s (Key Performance Indicators) are consistently met or exceeded, and understanding the relevance and impact of those factors on the team’s overall performance.
– Maintain proper behavior, discipline, and punctuality.
– Ensure that all confidential information pertaining to company or individual customer coming into ones possession, is not disclosed or revealed to unauthorized person or agency.
|Job Location:||Amman, Jordan|
|Job Role:||Customer Service|
|Company Industry:||Retail/Wholesale; Publishing|
|Career Level:||Entry Level|
|Degree:||Bachelor’s degree / higher diploma|