Customer Support Representative – Jamalon

Job Offer in Jordan. Seeking: Customer Support Representative – Jamalon

– Provide customer satisfaction and strives to continuously improve service delivery over the phone according to company policies.
– Support and provide superior service via phones, e-mails and faxes as a receiver and caller.
– Build customer’s interest in the services and products offered by the company.
– Provide personalized customer service of the highest level with a pleasant and friendly manner.
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Ensure that all individual targets and KPI’s (Key Performance Indicators) are consistently met or exceeded, and understanding the relevance and impact of those factors on the team’s overall performance.
– Maintain proper behavior, discipline, and punctuality.
– Ensure that all confidential information pertaining to company or individual customer coming into ones possession, is not disclosed or revealed to unauthorized person or agency.

Job Details

Date Posted: 2013-07-30
Job Location: Amman, Jordan
Job Role: Customer Service
Company Industry: Retail/Wholesale; Publishing

Preferred Candidate

Career Level: Entry Level
Nationality: Jordan
Degree: Bachelor’s degree / higher diploma

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